Travel Agencies… THE BETTER CHOICE
As a 20 plus year Travel professional I have witnessed first hand the drastic changes to our industry. From commission capping, technology upgrades, politics, earthquakes, mudslides, plane crashes, strikes, hurricanes and terrorism. The one steady is this- “people are still traveling and will never stop”. The biggest change is the “.coms” and their trickery tactics to steal your loyal customers. They claim big savings, but the consumer saves very little when it becomes non-refundable or when they need actual customer service.
WHY BOOK WITH A TRAVEL AGENT IS THE AGE OLD QUESTION, WHEN IT SHOULD REALLY BE, WHY LOSE MONEY NOT BOOKING WITH A TRAVEL AGENT?
The consumer does not know or understand our industry. Booking a $5-10,000 vacation on line is like booking it with your telephone or electric company. Call centers that use scripts and computers to book travel. The minute the consumer enters the credit card payment they are under fees and penalties. There is absolutely no personal service or friendship made. We at the Travel Entourage help Travel Agents not only get back the customer but gain new customers. Many Travel Agency owners have marketing funds that they have no spare time to use each month and sometimes these funds expire. If you are seeking specialized marketing help with hands on custom programs to help you and your employees fight back and grow, please contact us today. It’s time to get back in the game!
